About Us

Erin Walsh and Byron Bunda are two digital nomads from the United States. After years of the “nine to five” life, they set out to use their professional skills on their own terms. Together they are Backpacker Business Solutions.

Digital Marketing for Small Businesses

As millennials, Erin and Byron understand how crucial it is for a small businesses to create a strong online reputation. They work with small businesses, building beautiful websites, enhancing social media presence, and managing online reputations.

Web Design

 

Hostel Consulting

As globetrotters, Byron and Erin have a deep understanding of backpacker hostels. As society becomes more comfortable with “the sharing economy,” the hostel industry will continue to grow stronger. Backpacker Business Solutions has worked with hostel companies around the world to help them grow, improve, and expand their operations.

Hostel Consulting

 

About Erin & Byron

Erin Walsh specializes in sales and marketing. She has years of experience managing a sales territory for a Fortune 250 B2B company. Over the years she has helped hundreds of small businesses grow revenue, sales, and market share.

Byron Bunda specializes in operations. He has worked with a number of B2C companies to help them improve the quality, speed, and efficiency with which they serve their customers.

Our Work

Recent Posts

Ethical Travel – Behavior Counts

When thinking about ethical tourism, we think about the environment and preserving local culture and buildings. However, there can be disruption to a local community that stems from the behavior of travelers. This study dives into some of the attitudes travelers from various parts of the world rank ethical decisions. Often, when people are on … Continue reading Ethical Travel – Behavior Counts

Modern Experiential Traveler

Modern travelers value “experiential travel”, yet defining this type of travel is sometimes difficult, as traveler preferences and the tourism marketplace are ever changing. This article is a precursor to the Skift 2018 Experiential Traveler Survey, which is set to be published soon. One of the data points revealed is that 69% of respondents prioritize … Continue reading Modern Experiential Traveler

Airbnb Revisits Third Party Affiliate Strategy

Back in 2015, Airbnb cut back on the number of third party companies it chose to affiliate with and offer their products on. Now, it looks like Airbnb is willing to increase their partnerships and offer their properties on third party sites, only if they meet certain criteria. Read Airbnb Reverses Strategy in Return to Affiliate … Continue reading Airbnb Revisits Third Party Affiliate Strategy

Happy Staff, Happy Guest

Your staff are the front line of interaction with customers, so it’s no surprise that customers have a better experience when your staff are happy. This article dives into a few studies and experiments that reinforce this idea. According to the article, “creating an emotional connection appears to be key to build customers’ loyalty, and employees play the most powerful role in building this emotional connection.” This links to the idea of “emotional contagion”,  in which a guest will mirror the emotion that the staff displays. Happy customers help with positive word-of-mouth, which leads to more bookings. Read A happy employee will make a happy customer on eHotelier.

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