Category Archives for Operations

bed bug

The ultimate guide to bed bugs for hostels

It’s amazing how much we can suffer from a tiny little bug that doesn’t do any real harm. Bed bugs are the scourge of the hotel and hostel industry, even though they don’t transmit diseases. Being infected with bed bugs is just so unsettling that the sting of your hostel being hit with bed bugs is way worse than their actual bite. How would you like to pay $200 an hour to have a bed bug detecting dog sniff around your hostel to ensure you've eradicated the pest? What about $3,000 for a heater that will kill raise the room temperature high enough to kill them? 

To add insult to injury, once the bugs are gone, the stigma remains. A study from the University of Kentucky found that bed bugs lower the value of a hotel room by $23 per room per night for leisure travelers and $38 for business travelers.¹ 

Bed bugs are a big issue and this ultimate guide to bed bugs for hostels will help you handle bed bugs if you already have them, or hopefully prevent problems before they. start

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Drifter Jack's & Ember

Thinking about opening a second hostel? Read this first

Is your hostel humming along smoothly? Are you considering starting a second? There are still so many cities that either need a hostel or need more hostels that now is a great time for operators to consider a second location. Andy Ward is the owner of Drifter Jack’s in Austin and Ember in Denver, two top-rated hostels. He joins us today to tell American Hostels what it was like to start a hostel, the second time around.

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An easy way to add value to your guests (without costing you a dime)

Have you ever ordered hotel room service? Sure, in terms of the prices, it’s a scam. But it’s one of those fun unique elements people enjoy about staying in a fancy hotel (kind of like a bidet!). Most hotels don’t have restaurants and so they’re using food delivery apps like GrubHub to substitute for room service, but with the ability to order from a smart device in your room and earn hotel loyalty points for your Chinese food delivery. Here’s how we can take this practice and modify it for the hostel scene.

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